Code of ethics
Love Struck expects the highest ethical standards from employees and other personnel in carrying out its business.
This code of ethics outlines our core ethical principles and gives our employees guidelines on how to conduct themselves as a representative of Love Struck. The values in this code of ethics are integral to the conduct of the business and upholding the integrity, responsibility and reputation of Love Struck.
All employees should act honestly, fairly and with transparency and should not act in a manner which could discredit themselves or Love Struck or put themselves in a position which may result in a conflict of interest.
Love Struck respects the rule of law and requires all employees to conduct its business in a way that ensures compliance with the rules that apply to Love Struck.
Supporting policies
A number of the principles in this Code are supported by more detailed policies to guide employees outlined in the staff handbook.
All employees are required to comply with Love Struck’s policies.
Scope
This Code applies to all Love Struck employees, temporary personnel, agents and contractors, regardless of their role or position in the company.
We expect our suppliers to adhere to this Code or adopt similar ethical standards.
Breach of this Code
Any breach of this Code may be considered to be a disciplinary matter and could result in disciplinary action up to and including dismissal. It is therefore very important that you read and understand this Code and seek clarification from your manager if there is anything that is unclear.
KEY PRINCIPLES
Compliance with the law
Love Struck, its employees and others to whom this Code applies must observe both the spirit and letter of the laws and regulations that apply to the company.
Human rights
Love Struck complies with employment law in every country in which we operate and respects global human rights principles.
Bribery and corruption
Love Struck does not permit the bribery of any person involved in Love Struck business or any customer, supplier or business partner of Love Struck.
Fraud
Love Struck does not tolerate fraud.
Gifts and hospitality
No Love Struck employee or family member should accept or solicit or give (directly or indirectly) any improper gift.
Confidential information
Love Struck’s trade secrets and other sensitive commercial information must be kept confidential.
Conflicts of interest
Love Struck’s employees and other personnel must avoid situations where personal interests could conflict, or appear to conflict, with Love Struck’s interests.
Suppliers
Love Struck treats its suppliers fairly. We expect the same standards of them as we expect from our employees.
Customers
Love Struck communicates honestly with customers, charges fair prices for our products / services and protects customer data.
Competitors
Love Struck’s businesses and employees must comply with all competition and anti-trust rules in the countries in which they operate.
Shareholders and other stakeholders
Love Struck is committed to high standards of corporate governance, transparency and responsibility.
Health and safety
Love Struck will provide a safe and healthy working environment and does not compromise the health or safety of any individual.
Environment
Love Struck commits to understanding, minimising and mitigating any negative environmental impacts.
Employees
Love Struck values its employees and their diversity.
Guidance
Many business decisions may involve ethical dilemmas. This Code cannot address every possible situation.
- Is it legal?
- Is it ethical?
- Is it consistent with Love Struck policies and this Code of Conduct?
- Can I explain it to my family and friends?
- Would I feel comfortable if it appeared in a newspaper?
If you are unsure of the right course of action, speak with your line manager or one of the Directors.
COMPLIANCE WITH THE LAW
- The laws and regulations that apply to Love Struck are numerous and often complex.
- If in doubt, guidance should be sought from your line manager or one of the Directors.
- Employees who raise concerns in good faith shall not experience retaliation.
HUMAN RIGHTS
- Love Struck does not use child forced labour.
- Love Struck does not allow or condone physical punishment or abuse.
- Love Struck respects freedom of association.
- Love Struck complies with laws prohibiting human trafficking.
THEFT, FRAUD AND BRIBERY
- Bribe: A reward or advantage intended to secure an improper benefit.
- Kickback: A form of bribe in return for securing a contract.
- Facilitating payment: Small payments to expedite routine actions (not permitted).
FRAUD
- Fraudulent financial reporting
- Misappropriation of assets
- Theft
- Bribery or corruption
- Concealing conflicts of interest
GIFTS AND HOSPITALITY
- Hospitality must be modest and business-related.
- Manager approval is required.
- Gifts must be declared and recorded.
- Cash gifts are prohibited.
CONFIDENTIAL INFORMATION
Commercial information
- Confidential information must not be used for personal gain.
- Confidentiality obligations continue after employment.
Social media
- Social media use must protect Love Struck’s reputation.
- Confidential information must not be disclosed.
Data protection
- Personal data must be handled in compliance with GDPR.
UK MODERN SLAVERY ACT DISCLOSURE STATEMENT 2018
This Statement is published pursuant to section 54(1) of the UK Modern Slavery Act 2015.