FAQs

Our fulfilment centre start packing our orders at 7am on Wednesdays, so we have a hard cut-off of 8.30pm on Tuesday to ensure all orders are sent to them in time. After this, we cannot cancel or amend any orders.

We deliver on a Thursday using DPD. Once your order is in transit DPD will send you a one hour delivery window by text and by email (subject to your contact details being in the order), with additional options on what to do if you’re not going to be in to receive the parcel.

As our products are frozen, it’s really important that you pop them in your freezer as soon as possible. As we ship our products with dry ice, this does mean that they should stay frozen for 4-6hours in winter, and 2hrs in summer, but any longer than that and you risk your smoothies being defrosted. Please ensure that you are in to receive your order, or ask DPD to put the box in a safe place that is cool and shady.

Please get in touch with us and we’ll find the right solution for you.

Click the little i circle at the top right of each product, then when the slide out appears, click the link ‘view nutritional info and more’ just below the ingredients. This will take you to the product page, where you can find all the calorie information, nutritional breakdown and more.

Hit the little i button on each smoothie (top right corner) and take a look in the section above 'BLEND IT WITH' - all the info will be in there.

Of course! Once you’ve filled one bundle (14 or 24), add to cart, then go back to the bundle builder and fill up another one with your chosen items, then add to cart again.

Our top 3 smoothies are

• Pash n Shoot - a tropical, tangy hit - like sunshine in a glass
• Blueberry Thrill - balanced, moreish, packed with antioxidants
• Avo Go Go - creamy, zesty fresh, you've never tasted a green smoothie like it! (it's also the winner of the UK's prestigious Great Taste Award)

Why not try all our delicious flavors - we have Berry Go Round, Big 5, Coco Loco, Strawberry Split, Ginger Ninja and Kale Kick.

Our smoothies are not organic, as the price would have to increase substantially - challenging in this cost-of-living crisis. However, we have full visibility of our supply chain, our smoothies are all natural, non-GMO, vegan and picked at full ripeness/flash frozen rather than stored for as ‘fresh’ for months and months.

We source our fruit all over the world and carefully pack it in the UK. (we also work with a Polish factory for our European customers and a Chilean factory for our US customers).

Yes, our smoothies are Kosher and Halal, as they are simply fruit/vegetable mixes. However, they can become non-halal if blended with prohibited ingredients like non-halal gelatine in yogurts, alcohol-based flavourings (such as vanilla extract), or non-halal protein additives.

You can blend this shake with 150ml full-fatt dairy milk, semi-skimmed or skimmed and also oat milk, almond or hazelnut (particularly good with Livin la vida cocoa!). Remember that it's less liquid than smoothies (150ml vs 200ml)

Simply pop the blended soup into a pan, and heat on medium heat, giving it a good stir to prevent it from sticking to the bottom of the pan for 3-4 minutes or until heated to your liking. Then serve and enjoy!

Absolutely! Just pure fruits & veggies, carefully sourced with farm to cup traceability.

It honestly couldn't be simpler: add 9fl oz apple juice to a high speed blender, add the contents of the sachet (still frozen, don't thaw), blend for 30seconds or until you reach the desired consistency, and serve!

Yes! Our smoothies are super versatile, and some recipes like Kale Kick, Avo Go Go and Blueberry Thrill pair particularly well with (non-flavored) protein powder, creatine, or collagen. Vanilla flavored protein pairs well with Strawberry Split.

Our smoothie sachets are designed to be used from frozen, so they need to be stored in your freezer - they have a shelf life of minimum 9 months. As our smoothies are individually portion packed, there's no freezer burn, and no spoiling!

Head to the little person icon in the top right corner, and click on the ‘Forgotten your password’ link. You’ll receive an email with instructions on how to reset it. Please do check your spam folder too, as our filters sometimes don’t like our domain name! If you haven’t received an email within 5 minutes of resetting it, please get in touch with us at hello@love-struck.com and we’ll send you a reset email manually.

We don’t offer trade discounts, as most of our trade orders are handled through one of our 30 partner distributors. We do take trade orders, but as we cover the picking, packing, packaging, dry ice and delivery costs, we have to keep the same price as for our home-delivery customers.

Simply fill in this form in order to access POS, ranging advice, trade merchandise and more!

A gift card is valid for a year from purchase date.

Denim insulation is a strong sustainable option because it repurposes post-consumer textile waste, giving discarded cotton a second life and reducing the volume sent to landfill. By using recycled fibres, it typically has a lower embodied carbon footprint than virgin materials, and cotton’s natural properties still provide effective thermal performance without relying heavily on synthetic inputs. Many denim liners can also be reused multiple times, extending their lifecycle, and where designed without complex plastic laminates, they can be recycled again or more easily processed at end of life, making them a practical, circular choice for insulated packaging.

We use dry ice instead of standard ice packs because smoothies need to stay fully frozen at around -18°C for the entire transit time, and regular ice simply can’t maintain temperatures that low for 24 hours.

Ice packs typically stabilise around 0°C, which would allow the product to thaw and compromise quality and safety. Dry ice, by contrast, sits at around -78°C and sublimates slowly, providing a consistent deep-freeze environment that keeps the smoothies solid from dispatch through to delivery.

It’s simple - head to the little round person at the top right of the screen (My Account), then click the first tab ‘SUBSCRIPTIONS’. Click the EDIT BUNDLE button, and you’ll be taken to the bundle builder, with your existing choices. Simply change the quantity of desired smoothies/flavours and then, once you’ve filled your bundle (14 or 24 items), hit Save. That’s it!

As our products have to stay frozen in transit (up to 48hrs), there’s a certain critical mass we need to hit - the more air in the box, the quicker they defrost. We use dry ice and insulation, but it means that the minimum is 14 sachets.

A bundle of 14 sachets takes up roughly ½ a freezer drawer, about the same as a large family sized bag of chips + a big bag of peas. As our sachets are flexible (not solid blocks) so they can pack in snuggly into any small space. Here’s a handy video on our Instagram!

Of course! Once you’ve filled one bundle (14 or 24), add to cart, then go back to the bundle builder and fill up another one with your chosen items, then add to cart again.

Absolutely! Once you’ve filled one bundle (14 or 24), add to cart, then go back to the bundle builder and fill up another one, add to cart again.

No absolutely not, you can place a one-off order to see if you like our smoothies (we’re pretty confident you will 🙂).

It’s very easy and quick - head to the little round person at the top right of the screen (My Account), then click the first tab ‘SUBSCRIPTIONS’. Scroll to the bottom of the page and click the Pause button.

For cancellations, also scroll to the bottom of the page and click the Cancel button. But remember that you can also Skip, Reschedule or Pause - it’ll mean that if you ever want more delicious smoothies, you don’t have to re-create a new bundle.

As often as you want! You can place a one-off order, or every week, it really is up to you. Ordering on subscription gets you 10% off, but if you prefer to keep things more ad-hoc, simply order as and when you need. We offer intervals (on subscription) of 1 week, 2 weeks, 4 weeks and 6 weeks - and of course you can always skip, pause or cancel at any time.

Absolutely! If you are going away, or don’t have any space left in your freezer (common at Xmas!), head to the little round person at the top right of the screen (My Account), then click the first tab ‘SUBSCRIPTIONS’. Click the Skip button to skip your next order or click the link next to your active subscription ‘FUTURE ORDERS’ and you’ll see a list of all future orders appear on the right hand side. Then simply click ‘skip’ for the week(s) you wish to cancel. You can also do this by clicking  the ‘reschedule’ button at the top of your subscription and choose when you next want to place your order.

It’s up to you - when you order for the first time, you can choose your frequency of delivery, and that’s the day that you will next be charged. So, for example, if you place your first (subscription) order on the 3rd of the month, then choose a delivery frequency of 2 weeks, you will next be charged on the 17th of that month.

It’s simple - head to the little round person at the top right of the screen (My Account), then click the first tab ‘SUBSCRIPTIONS’. Click the EDIT BUNDLE button, and you’ll be taken to the bundle builder, with your existing choices. Simply change the quantity of desired smoothies/flavours and then, once you’ve filled your bundle (14 or 24 items), hit Save. That’s it!