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We deliver on THURSDAYS only (for FREE!)

Get in touch

Hello from everyone at Love Struck

Do drop us a note or give us a call. We’d love to hear from you!

Email: hello@love-struck.com

Phone: +44 (0) 207 378 8332

Post: 3 Huxley Road, Guildford, GU2 7RE

Some questions, answered!

I can’t log into my account! How can I reset my password?

Head to the little person icon in the top right corner, and click on the ‘Forgotten your password’ link. You’ll receive an email with instructions on how to reset it. Please do check your spam folder too, as our filters sometimes don’t like our domain name! If you haven’t received an email within 5 minutes of resetting it, please get in touch with us at hello@love-struck.com and we’ll send you a reset email manually.

What is the order cut-off time?

Our fulfilment centre start packing our orders at 7am on Wednesdays, so we have a hard cut-off of 8.30pm on Thursday to ensure all orders are sent to them in time. After this, we cannot cancel or amend any orders.

When do you deliver?

We deliver on a Thursday using DPD. Once your order is in transit DPD will send you a one hour delivery window by text and by email (subject to your contact details being in the order), with additional options on what to do if you’re not going to be in to receive the parcel.

I’m not going to be in to receive my order, what should I do?

As our products are frozen, it’s really important that you pop them in your freezer as soon as possible. As we ship our products with dry ice, this does mean that they should stay frozen for 4-6hours in winter, and 2hrs in summer, but any longer than that and you risk your smoothies being defrosted. Please ensure that you are in to receive your order, or ask DPD to put the box in a safe place that is cool and shady.

What happens if my order is defrosted?

Please get in touch with us and we’ll find the right solution for you.

Do you offer trade pricing?

We don’t offer trade discounts, as most of our trade orders are handled through one of our 30 partner distributors. We do take trade orders, but as we cover the picking, packing, packaging, dry ice and delivery costs, we have to keep the same price as for our home-delivery customers.

How can I set up a trade account?

Simply fill in this form in order to access POS, ranging advice, trade merchandise and more!

How do I pause or cancel my subscription?

It’s very easy and quick - head to the little round person at the top right of the screen (My Account), then click the first tab ‘SUBSCRIPTIONS’. Scroll to the bottom of the page and click the Pause button.

For cancellations, also scroll to the bottom of the page and click the Cancel button. But remember that you can also Skip, Reschedule or Pause - it’ll mean that if you ever want more delicious smoothies, you don’t have to re-create a new bundle.

Can I skip weeks?

Absolutely! If you are going away, or don’t have any space left in your freezer (common at Xmas!), head to the little round person at the top right of the screen (My Account), then click the first tab ‘SUBSCRIPTIONS’. Click the Skip button to skip your next order or click the link next to your active subscription ‘FUTURE ORDERS’ and you’ll see a list of all future orders appear on the right hand side. Then simply click ‘skip’ for the week(s) you wish to cancel. You can also do this by clicking  the ‘reschedule’ button at the top of your subscription and choose when you next want to place your order.

When will I be charged?

It’s up to you - when you order for the first time, you can choose your frequency of delivery, and that’s the day that you will next be charged. So, for example, if you place your first (subscription) order on the 3rd of the month, then choose a delivery frequency of 2 weeks, you will next be charged on the 17th of that month.

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Let us pre-fill your bundle

Paralysed by choice? Never fear - choose one of our bundles as a starting point!
Once you’ve selected one you can tweak it so you get the bundle you really want.

Family favourites

Get Stealthy Healthy with this crowd-pleasing bundle. Fussy kid-approved!

Super greens

Get your greens in with this delicious bundle containing 7 different veggies and 6 fruits!

Gym bunny bundle

Pack a punch with these veggie smoothies – energy in a glass, perfect pre or post workout!

Protein bundle

Give back to your Gut with these powerhouse smoothies, packed with tummy-friendly goodness!

Vegan bundle

Nothing but nature's goodness, ready to blend with nut milks, apple juice or water.

Mixed soup bundle

Easy lunches with our delicious, ready-to-blend soup bundle.

Our full list of wholesalers

  • Bidfood
    National
  • Urban Foodservice
    National
  • Brakes
    National
  • KFF
    Kent & South East England
  • Medina Foodservice
    Isle of Wight
  • South Lincs Foodservice
    East England and East Midlands
  • Turner Price
    Midlands & North England
  • Thomas Ridley
    National
  • Elite Fine Foods
    London & South East England
  • Caterfood SW
    South West England
  • Harvest Fine Food LTD (HFF)
    South England
  • Castell Howell Foods
    Wales and South West England
  • Pioneer Foodservice
    North England & Soutern Scotland
  • Pilgrim Foodservice
    London, Central & South East England
  • Phillip Dennis
    Midlands, Oxfordshire & South West England
  • JB Foods
    Scotland
  • Q Catering
    Kent, East Sussex & Surrey
  • Lynas
    Scotland & Ireland
  • Hendersons
    Ireland
  • Savona
    Midlands, South East & South West
  • Creed
    National
  • Total Foodservice
    North England
  • A-Z
    London & Surrounding areas
  • Charles Saunders
    South West England (inc. Swindon, Dorset, North Devon & Birmingham)
  • JMP
    Cumbria & North East England
  • Waterside Foodservice
    Midlands
  • Café Deli
    London & Kent
  • Consort
    London & South East England
  • BWG
    Ireland
  • Mason
    Midlands
  • First Choice
    Midlands
  • Redstar
    London
  • Chapel Ponds
    Suffolk / East England

Your wholesaler not listed?

Introduce us to your wholesaler and if we can work together get £150 worth of free stock!